Dr. Ihsan Ayyub Qazi, Associate Professor of Computer Science at LUMS, delivered an insightful presentation to the participants of NMC 122 at PASC on February 3, 2025. His talk, “Data Analytics for Effective Public Service Delivery”, explored the transformative role of data analytics in governance, emphasizing its potential to enhance decision-making, transparency, and efficiency in public service.
During the session, Dr. Qazi highlighted the power of big data and artificial intelligence (AI) in addressing key societal challenges. He presented case studies on the use of AI for crime analytics, ensuring safer online spaces for children, and countering the spread of misinformation. He also discussed critical considerations such as bias, fairness, and transparency in data-driven decision-making, stressing the importance of ethical AI adoption in government operations. The presentation underscored the necessity for data literacy among policymakers and the need for open government initiatives to foster citizen engagement and innovation.
Dr. Qazi’s talk concluded with a call for strategic investments in data analytics infrastructure and collaborative efforts between academia, government, and the tech industry. He urged decision-makers to leverage data-driven insights to enhance service delivery, improve policy outcomes, and build a more responsive and accountable governance framework. The session was highly engaging and left participants with valuable takeaways on harnessing data for public good.
